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Customer Service: A Little Means A Lot
By :
Laurie Weiss
How a single employee can ruin a company's reputation.
Things You Can Do In The Bathroom To Assure Make-You-Happy Customer Service
By :
Keith Lee
You would think that the reason I put the 6 inch by 1-1/2 inch sign below on the mirror in the bathroom is to keep the bathroom clean right?...
11 Customer Service Lessons on One Phone Call
By :
Keith Lee
Can you really get 11 Customer Service Lessons from one phone call? Discover how just 1 phone call your clients make to your business can efftect them 11 different ways.
A Sure Fire Way to Say You Do Not Care About Your Customers!
By :
Paul Donihue
There are many ways to show your customers that you care about them. Let me share one that tells your customers that YOU DO NOT CARE ABOUT THEM. Remember, my friend, that in business it is sometimes the little things that begin to tear down the company that we have worked so hard to build.
Finding New Customers Is Not Always Easy
By :
Hans Hasselfors
So what is new customers really all about? The following article includes some fascinating knowledge around new customers--info you can use, not just the old stuff they used to tell you.
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